Blog

Traditionally, companies do not have clear visibility over how effectively they are running their onboarding processes. We are at a turning point where tracking specific metrics during the onboarding process can reveal invaluable insights, which if improved using the right technology will have meaningful bottom-line impact.

“Being part of a company where everyone is so eager to succeed is infectious" was how Eddie Harrison summarised Detected's culture. Fostering a positive, supportive and energising environment can be a challenge for a remote first company, but at Detected, we believe we've got the balance right.

AsiaVerify has become the latest addition to Detected’s growing risk, fraud and compliance ecosystem.

The improvement in the quality of data available in Companies House is a great step towards more transparency, accountability and security. However, that does not mean that there is no need for safe business onboarding.

As businesses experience growth, whether through expanding their customer base or launching new products/services, they often face the challenge of scaling their onboarding processes to meet increasing demands efficiently. Scaling onboarding processes for growing B2B (business-to-business) businesses requires strategic planning, leveraging technology, and optimising workflows to ensure a seamless experience for new customers while maintaining high-quality standards.

Recently Steve Mason, IT Operations at Detected, attended the Wales Technology Leadership meetup on "Beyond the office - Navigating the future of work' discussing the merits of both fully remote working and office (full or hybrid) based work.

Mondu, the fast-growing B2B payments company, has signed with Detected to automate its merchant onboarding process. As Mondu continues to expand across Europe, having strong foundations in place for its merchant onboarding will aid its growth while also providing a better experience for Mondu’s business customers.

Fondy, have signed with Detected to automate their business onboarding processes as they continue to increase market growth. Finding a flexible and scalable onboarding solution to service their diverse range of clients was becoming a necessity.

UK and US based fintech Detected has secured $2.5m in its latest fundraise, including investment from existing investors Thomson Reuters Ventures and Love Ventures.

Detected has been named one of the top 100 startups in the UK! The UK’s longest running index of disruptive new startups, the Startups 100, has released its 2024 lineup.

METYCLE have signed with Detected to further develop their business onboarding processes. METYCLE’s current manual processes needed to evolve as the company continues to grow in size and geographical coverage. Detected will provide a streamlined and automated process that will improve customer onboarding experience and compliance review efficiency.

After a successful pilot stage, Storfund has gone live with Detected to improve marketplace seller verification and onboarding.

Onboarding churn reduces revenue, wastes multiple teams’ time and can lead to negative word of mouth if churned leads are unhappy with the onboarding experience. Ensuring that onboarding flows are frictionless and relevant to the user alongside implementing effective monitoring of the processes help to mitigate the damage that high levels of onboarding churn can have.

This article explores how a without effective verification, fraudulent sellers can disrupt the smooth functioning of a marketplace; impacting long-term sustainable growth.

Often perceived solely as a means to register prospective customers and introduce them to your product, the true end-point and widespread impact of onboarding is often overlooked.

Why do we continue to persist on using on of date data as our primary source for compliance reviews and ignore one of the most accurate and vital sources of information - the business owner?

This article will highlight five common manual tasks that compliance teams have to complete and explain the key limitations and risks associated with not automating them.

The leading neo-banks have revolutionised the customer onboarding experience by removing the need for manual paperwork, tiresome checkboxes, and other unnecessary steps.

Detected has announced its expansion into the US market.

Detected announces the appointment of Mike Ainslie as Chief Financial Officer.

Detected has secured £2.5m in its latest funding round.

New ranking adds to growing number of accolades awarded.

Business financing is changing and many companies are now turning to buy-now-pay-later (BNPL) as an alternative method. How is the rise of BNPL affecting B2B finance - and will new regulations in the US impact how it will be used in the future?

We look at some of the challenges that B2B international payments firms need to consider to improve their onboarding processes.