How a 2-sided solution can create frictionless onboarding
Business onboarding processes in the B2B payments space are currently a major source of friction for both banking businesses and their end customers. They are slow, manual and unfit for purpose and can take anywhere from 24 hours to six months to complete. Sadly, these inefficient, resource-heavy systems often lead to inconsistent data being received and customers becoming frustrated when contacted multiple times for information.
Mondu, the fast-growing B2B payments company, has signed with Detected to automate its merchant onboarding process. As Mondu continues to expand across Europe, having strong foundations in place for its merchant onboarding will aid its growth while also providing a better experience for Mondu’s business customers.